CONTACT & fees
Heather Mackay:
Email:Heather@pointonthepath.com
Phone: 780-886-1007
Regarding invoices, receipts or account summaries please email me: Heather@pointonthepath.com
Office: #101, 10436- 81 Ave NW
Edmonton, Alberta T6E1X6
Map:
I work in the cutest little building in the heart of Old Strathcona. There is parking out front using the City app for parking for $1 per hour, max 2 hours. There is a loading zone out front for drop-offs and an Impark lot beside the building.
Email:Heather@pointonthepath.com
Phone: 780-886-1007
Regarding invoices, receipts or account summaries please email me: Heather@pointonthepath.com
Office: #101, 10436- 81 Ave NW
Edmonton, Alberta T6E1X6
Map:
I work in the cutest little building in the heart of Old Strathcona. There is parking out front using the City app for parking for $1 per hour, max 2 hours. There is a loading zone out front for drop-offs and an Impark lot beside the building.
On-line Booking now available!
Click this link: Point on the Path Calendar
or cut & paste: https://portal.owlpractice.ca/pointonthepath
You can create an account and book on-line. If you're having trouble with that, email or text me and I'll set it up for you and email you the details.
Counseling Fees
Counseling fees are $220/ 50 minutes.
Extended counseling session are $330/80 minutes.
Extended plus counseling sessions are $440/ 100 minutes
EMDR sessions are often 80 minutes or $330.
My reduced fee for non-profit agencies is $180.
Payment
I can direct bill Blue Cross. You are welcome to add your name to the intake on-line or email me your ID number and group number. Any remainder owing can be paid after the session by e-transfer or with a credit card.
I can direct bill through the Non-Insured Health Benefits of the federal government for people who have a treaty status number or have a family member who has attended residential school or a family member who is a missing or murdered Indigenous woman or girl. You are welcome to text, call or email me with any questions about how this benefit works related to therapy.
Other forms of payment include credit card and in some circumstances I will take EMT. I am not set-up to accept debit cards. Payment can be made at the end of session. I will send you an invoice if you are paying by EMT. Please pay within 24-hours to Heather@pointonthepath.com.
I can also take your credit card information to store on the software system I use. We will review the security of information storage when we meet the first time.
Receipts will be emailed within one business day of payment. If at any time you require information about your account or dates you attended therapy, you can send an email to Heather@pointonthepath.com and I will send you a summary. On occasion insurance companies will audit claims by calling me and asking for information. I will will confirm dates and time of sessions with insurance companies as asked to do so.
Late cancellation or missed appointments
If you know you need to reschedule or cancel, please cancel on-line or text me as soon as possible. To avoid being billed for missed sessions please provide 24-hours or more notice to cancel or reschedule appointments. The only exceptions are major emergencies, significant sudden on-set illness and extreme weather with a travel advisory. If you need to reschedule your appointment, please text or call, anytime. My phone is off after-hours, but I'll see your message first thing. Thanks for your consideration of this.
Benefits
If you are wondering if your benefits will pay for counseling you can ask your insurance company if they cover services provided by a "Registered Clinical Social Worker" or sometimes they'll refer to us as "a social worker with an MSW".
I am a Registered Clinical Social Worker (RSW, #5864; RCSW, #16325) with a Masters of Social Work (MSW). I am regulated by the Alberta College of Social Workers. I will provide you with an electronic receipt with my RSW number on it that you can use to submit or prove services were provided.
Please contact me if you have any questions about this.
Counseling fees are $220/ 50 minutes.
Extended counseling session are $330/80 minutes.
Extended plus counseling sessions are $440/ 100 minutes
EMDR sessions are often 80 minutes or $330.
My reduced fee for non-profit agencies is $180.
Payment
I can direct bill Blue Cross. You are welcome to add your name to the intake on-line or email me your ID number and group number. Any remainder owing can be paid after the session by e-transfer or with a credit card.
I can direct bill through the Non-Insured Health Benefits of the federal government for people who have a treaty status number or have a family member who has attended residential school or a family member who is a missing or murdered Indigenous woman or girl. You are welcome to text, call or email me with any questions about how this benefit works related to therapy.
Other forms of payment include credit card and in some circumstances I will take EMT. I am not set-up to accept debit cards. Payment can be made at the end of session. I will send you an invoice if you are paying by EMT. Please pay within 24-hours to Heather@pointonthepath.com.
I can also take your credit card information to store on the software system I use. We will review the security of information storage when we meet the first time.
Receipts will be emailed within one business day of payment. If at any time you require information about your account or dates you attended therapy, you can send an email to Heather@pointonthepath.com and I will send you a summary. On occasion insurance companies will audit claims by calling me and asking for information. I will will confirm dates and time of sessions with insurance companies as asked to do so.
Late cancellation or missed appointments
If you know you need to reschedule or cancel, please cancel on-line or text me as soon as possible. To avoid being billed for missed sessions please provide 24-hours or more notice to cancel or reschedule appointments. The only exceptions are major emergencies, significant sudden on-set illness and extreme weather with a travel advisory. If you need to reschedule your appointment, please text or call, anytime. My phone is off after-hours, but I'll see your message first thing. Thanks for your consideration of this.
Benefits
If you are wondering if your benefits will pay for counseling you can ask your insurance company if they cover services provided by a "Registered Clinical Social Worker" or sometimes they'll refer to us as "a social worker with an MSW".
I am a Registered Clinical Social Worker (RSW, #5864; RCSW, #16325) with a Masters of Social Work (MSW). I am regulated by the Alberta College of Social Workers. I will provide you with an electronic receipt with my RSW number on it that you can use to submit or prove services were provided.
Please contact me if you have any questions about this.